Shipping - Rates
We continually work to offer the lowest shipping rates possible, especially on our most popular products, for all Chickapig customers worldwide. To check shipping rates to a specific address, do the following:

1. Find your favorite Chickapig product in the store and click the "ADD TO CART" button. Then click the "VIEW CART" button on cart summary fly-out window.

2. Enter your COUNTRY, STATE and ZIP/POSTAL CODE in the "Shipping Rates Calculator" located at bottom of the "Shopping Cart" page. All available shipping delivery options and corresponding rates will be displayed.

Shipping - Delivery
We ship to the following countries: United States, Bahrain, Jordan, Nigeria, Saudi Arabia, Egypt, Kenya, Oman, South Africa, Israel, Kuwait, Qatar, United Arab Emirates, Bermuda, Colombia, Mexico, Uruguay, Brazil, Costa Rica, Panama, Venezuela, Canada, Ecuador, Peru, Chile, Guadalupe, Trinidad and Tobago, Australia, South Korea, China, Japan, New Zealand, Taiwan, Hong Kong, Kazakhstan, Philippines, Thailand, India, Macao, Singapore, Austria, Germany, Luxembourg, Serbia, Belgium, Greece, Malta, Slovakia, Bulgaria, Hungary, Monaco, Slovenia, Cyprus, Iceland, Netherlands, Spain, Czech Republic, Ireland, Norway, Sweden, Denmark, Italy, Poland, Switzerland, Estonia, Latvia, Portugal, Turkey, Finland, Liechtenstein, Romania, United Kingdom, France, Lithuania, and Russia.


Our fulfillment operation processes orders 9am - 5pm EST. At this time our fulfillment center does not operate over the weekend.

Please allow 1-2 business days for order processing and verification. Upgrading your shipping when submitting your order expedites the shipping portion of your order only. After it has been completed, your order will be delivered based on the shipping method chosen during check out. We are not responsible for any lost, stolen, or damaged shipments. The buyer assumes all responsibilities of claims made with the shipping carrier. Please check back with us periodically for any updates regarding our shipping policies.

Privacy & Security
We respect our customers' account information as private and confidential information and will never share this with any outside affiliations or individuals.
Returns & Replacements
We will gladly accept approved returns or exchanges of any merchandise purchased 14 days from the date of receiving your order. If the received date cannot be proven (no tracking information), the 14 days will be based from its order date. Please contact chickapig@spottrot.com for additional information on how to return an item.

Returned items must be in brand new condition. Refund amount will be the amount paid minus shipping fees.

Any item that is defective will be fully exchanged and customer will not be responsible for return shipping fees. If the order is free of errors, the customer is responsible for shipping fees both ways when returning or requesting for an exchange.

Taxes
Sales Tax is charged to those orders shipped within the states of Virginia and North Carolina. 
Checking Order Status
If you have placed an order you can check the current status of your order by signing into your account and viewing your Order History.
Contact Us
For other questions, please contact us at chickapig@spottrot.com or by phone at (919) 576-0931 between 9am and 5pm, EST.